House is very toasty considering the cold snap we have been having. Heat pump is fab and yes Grant was great and I am very happy...
Both trades people, Bradley and Grant, were pleasant and professional. All other aspects of the job were to a high standard with excellent communication.
I am more than satisfied with the work which was done recently for me by the Jack Property Maintenance staff.
Everything was done very accurately, quickly and with high quality. I would recommend to friends!
I really appreciated your very prompt and efficient service which was recommended to me by S--- B--- a long time friend and now next door neighbour. The young man who called to do the small job was exceptionally well mannered and efficient. I will certainly pass on your company details to others.
Subject: Customer Service Excellence - Jack Property Maintenance
To the Company Owner,
We had a faulty Insinkerator steaming hot water unit supplied from Parex Industries, Parex customer service was very good when we made contact - they agreed to replace the faulty unit without question - the seal was obviously no good.
Jack Property Maintenance provided a serviceman on Wednesday morning arriving promptly on time, did a magnificent swap out in quick time and we were able to have a hot coffee before we went to work that morning. No fuss, no mess, just a delight to see someone in the trade knowing exactly what he needed to do. Linda and I really appreciated the level of service – it was excellent.
To whom it may concern,
The team JACK recently completed the fit-out of our latest Mitre 10 Mega in Albany. Everyone at M10 who dealt with JACK found them to be extremely professional, friendly and only to willing to help. The entire project was organised efficiently and most importantly completed on time and to a very high standard. Flexibility and being able to adjust to changes quickly was paramount for us to ensure the store was opened on time. I would just like to acknowledge and thank the JACK team for their willingness, speed and flexibility in accommodating with any changes that had to be made.
Through the success of the fit out and Mitre 10 Mega Albany have now partnered with JACK as their preferred installer for a multitude of products from kitchens through to Heat Pumps. From a personal standpoint I have also recently completed a renovation of my home and found JACK equally professional there. With a number of quality tradesmen under the JACK banner it definitely removes the need to organise multiple companies and helped make our renovation a lot less stressful that it could have been.
From the M10 team and me personally, I look forward to working with you all again soon and I would have no hesitation in recommending JACK in the future.
Tom from Jacks came round to fix our basin... He turned up on time, was very professional, new his trade well and told us how to prevent it happening again.
I would highly recommend Jacks for any trade work needing to be done.
Thank you for the prompt and efficient service provided by your company.
After phoning around 3 builders and having them come out and then the quotes never arrive (to this date, I still don't have the quotes, months later), I was finally put onto JACK, who came and looked at the job within 5 days and the quote was received a few days later via email and was even itemised so I could see where the money was actually going.
The job was started and completed on time and to a very high and professional standard that I've even had comments from friends and family. Although the work was internal and in the main living area, the place was always left clean and clear at the end of the each day so that we could still use the area. Outside the materials were stacked tidily and all areas swept clean.
I have since used JACK again, but for an electrical problem and I have no hesitation is recommending there services to other people.
(Removal of 2 internal walls, extending one wall to create closed in laundry + all electrical work).